Browsing by Author "Amores Claudio, Jonathan Israel"

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    Modelo de gestión administrativa para la hacienda Amores Claudio, del cantón Latacunga, provincia de Cotopaxi, año 2026
    (Universidad Técnica de Cotopaxi (UTC). Ciencias Administrativas y Económicas. Carrera Administración de Empresas, 2026-08-17) Amores Claudio, Jonathan Israel; Toaquiza Guamangate, Daysi Odalis; Navas Olmedo, Walter Humberto
    This study aimed to propose an administrative management model to improve the processes of Hacienda Amores Claudio, a family-run agricultural unit devoted to milk production and cattle raising in Latacunga, Ecuador, therefore a qualitative approach, an exploratory and interpretive scope, and a single-case-study design were adopted, with collected information through semi-structured interviews, direct observation, and review of the available records, this analysis was conducted through deductive-inductive thematic coding, source triangulation, and MAXQDA support. The findings revealed mainly empirical management practices, including non-formalized goals, reliance on verbal instructions, difficulty locating information, duplicated tasks, limited training, and low technological adoption; they also identified strengths in dialogue, participative leadership, and mutual support among workers. Based on this interpretation, a model was designed according to the current seven-criterion EFQM Model, organized into Direction, Execution, and Results and implemented through the RADAR logic. The proposal contains purpose, mission, vision, values, strategic objectives, policies, an organizational chart, a functions-and-profiles matrix, a responsibility matrix, a process map and process characterizations, operating guidelines, minimum records, a training plan, indicators, a monitoring matrix, performance evaluation, and an improvement plan, consequently the model provides a gradual route for formalizing management without disregarding the productive knowledge accumulated by the family.