Browsing by Author "Masabanda Ugsha, Anthony Eulises"

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    Optimización del macroproceso de acreditación en la facultad de ciencias de la ingeniería y aplicadas de la Universidad Técnica de Cotopaxi.
    (Ecuador: Latacunga: Universidad Técnica de Cotopaxi: (UTC), 2024-08) Chichanda Ante, Dennys Alexander; Masabanda Ugsha, Anthony Eulises; Naranjo Robalino; José Ezequiel
    The macroprocess accreditation is a set of processes designed to evaluate and certify the quality and compliance with standards in educational institutions or academic programs, in this case, the macroprocess accreditation at the Faculty of Engineering Sciences and Applied Sciences at the Technical University of Cotopaxi. This process includes application, internal evaluation, external evaluation by the accrediting institution, and the pronouncement of the same. The macroprocess optimization arises from the need to define the processes and procedures involved in accreditation at the Faculty of Engineering Sciences and Applied Sciences at the Technical University of Cotopaxi, with the aim of identifying critical points and proposing improvements. Initially, the process mapping was carried out using specialized process modeling software, which allowed for detailed graphical representations creation and a better accreditation macroprocess understanding by all those involved. For this research development, failure detection methods such as Failure Modes and Effects Analysis (FMEA) and Root Cause Analysis (RCA) techniques were applied. These methods helped identify areas for process improvement and optimize. The result was an 18% optimization of the accreditation macroprocess and the creation of a detailed processes and procedures manual for the processes and subprocesses execution. This manual will be valuable for work team, as it will provide them with a guide to carry out their activities efficiently and effectively.