Development of an integrated labor management system with ai, voice commands, and chatbot for Mega Ferretería Bonilla.
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Date
2025-10-06
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Ecuador: La Maná: Universidad Técnica de Cotopaxi; Extensión La Maná, Carrera de Administración de Empresas
Abstract
This research aims to develop an integrated employment and job-matching management system for the company Mega Ferretería Bonilla, incorporating emerging technologies such as artificial intelligence, voice commands, and a chatbot. The project addresses the need to modernize personnel selection processes, which previously showed delays, low accuracy in profile matching, and operational overload in the human resources department. To achieve this, an agile development methodology combined with a mixed research approach was adopted. Functional modules were designed to allow user registration, job posting, interaction with a virtual assistant, and the use of a recommendation engine to match candidate profiles with job openings in real time. The results showed improvements in recruitment process efficiency, increased user satisfaction, and a significant reduction in response times. This system represents an innovative and scalable technological solution.
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Keywords
ARTIFICIAL INTELLIGENCE, AUTOMATED RECRUITMENT, CHATBOT, VOICE COMMANDS, TALENT MANAGEMENT
Citation
Barrera Guale, E. F., Pastuña Ayala, N. E., & Mesias Cajas, J. (2025). Development of an integrated labor management system with ai, voice commands, and chatbot for Mega Ferretería Bonilla: Desarrollo de un sistema integrado de gestión laboral con inteligencia artificial, comandos de voz y chatbot para Mega Ferretería Bonilla. Revista Multidisciplinar De Estudios Generales, 4(3), 360–381. https://doi.org/10.70577/reg.v4i3.176