Browsing by Author "Barbosa Zavala, María José"

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    Onboarding y la experiencia del colaborador en el Gad municipal del cantón Latacunga.
    (Ecuador: Latacunga: Universidad Técnica de Cotopaxi (UTC), 2024-08) Barbosa Zavala, María José; Urcuango Gualotuña, Kely Jazmín; Tovar Molina, Evelyn Alexandra
    The research entitled “Onboarding and the experience of the collaborator in the GAD Municipal del Cantón Latacunga” addresses the relationship between the onboarding process and the experience of the collaborator in the administrative area. The research question is the following: How is onboarding related to the experience of the collaborators in the administrative area of the GAD Municipal del Cantón Latacunga? Onboarding is defined as the process of integration and orientation of new employees to the organization, ranging from the phase prior to their incorporation to follow-up and mentoring. The employee experience refers to the employee's perception and satisfaction with their work environment, including physical, technological and cultural aspects. The methodology used a quantitative approach and a non-experimental crosssectional correlational design, with a population of 531 employees from 26 directorates, from which a sample of 193 administrative staff was statistically taken to collect the data. The questionnaires were validated on a Likert scale (1-5). The results of Spearman's correlation analysis revealed that it is -0.107004, with a significance value of 0.138567, which means that a null hypothesis is not rejected as there is no significant correlation between onboarding and employee experience, however the pre-onboarding and cultural dimensions show a positive correlation with a coefficient -0. 204 and a significance value of 0.004 and the onboarding and cultural dimensions show a positive correlation with a coefficient of -0.146 and a significance value of 0.043. An onboarding process was developed according to the needs of the administrative area of the GAD Municipal del Cantón Latacunga, to improve employee satisfaction and adaptation. In conclusion, an effective onboarding process, which includes previous preparation, initial training, mentoring and continuous follow-up, is positively related to a better employee experience.