Carrera Licenciatura en Gestión de la Información Gerencial

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Browsing Carrera Licenciatura en Gestión de la Información Gerencial by Subject "AGOTAMIENTO EMOCIONAL"

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    “Análisis del clima laboral y factores de estrés en los servidores publicos en la Escuerla Técnica de la Fuerza Aérea, Latacunga, año 2024 ”.
    (Ecuador: Latacunga: Universidad Técnica de Cotopaxi: (UTC), 2024-08) Chasi Yánez, Mariela Fernanda,; Chiallagana Ramírez, Wendy Yesenia; Ramirez Jiménez, Santiago Fernando
    The present research focuses on the ANALYSIS OF WORK ENVIREMENT AND STRESS FACTORS AMONG PUBLIC SERVANTS AT THE AIR FORCE TECHNICAL SCHOOL IN LATACUNGA. The main objective is to determine the correlation between stress and the work environment. A quantitative, descriptive, and correlational approach was applied, utilizing both bibliographic and field modalities. The study population consist of 400 individuals, and data were collected through a questionnaire administered to 203 employees who are part of the study group. The first section of the questionnaire is related to demographic data; the second one evaluates the work environment with 50 items measured on a Likert scale from 1 to 5; and the third section assesses work-related stress using the MBI (Burnout) questionnaire, which includes 22 items measured on a Likert from 1 to 7. Regarding the overall assessment of the work environment, emotional exhaustion and depersonalization are moderate, while personal accomplishment is high, suggesting a positive perception of work and professional development. Women exhibit lower levels of emotional exhaustion and depersonalization compared to men but also show a lower level of personal accomplishment. The correlation coefficients do not show a strong relationship between the dimensions of works environment and stress. However, an inverse relationship between emotional exhaustion and personal accomplishment, communication, and working conditions is evident, similar to depersonalization. .